Every kami drop comes with questions. Here are the answers straight from the source.
Orders & Shipping
When will my order ship?
Orders process in 2–4 business days (longer during big drops).
How long does shipping take?
- U.S. Standard: 3–7 business days
- U.S. Expedited: 2–3 business days
- International: 7–21 business da
How do I track my order?
- You’ll receive a tracking link via email when your order ships. You can also check under My Account → Orders.
Returns & Exchanges
Can I return or exchange an item?
- Yes, within 14 days of delivery, if the item is unworn, unwashed, and still has tags.
- See our Returns & Exchanges Policy for full details.
What if my order is damaged or incorrect?
- Contact us at [email protected] with photos — we’ll make it right.
Products & Sizing
How do your shirts fit?
- Shinto Drip shirts use an oversized, boxy streetwear fit. If you prefer a regular fit, we suggest sizing down.
Will you restock sold-out items?
Some Shinto Drip pieces are mainstays — part of our permanent lineup. Others are limited drops that may not return once sold out. Restock announcements are always shared through our newsletter and Instagram.
How do I wash my shirt?
Machine wash cold, inside-out, hang dry. Treat your piece like art.
Payments & Preorders
What payment methods do you accept?
- Major credit/debit cards (Visa, Mastercard, Amex, Discover)
- Cash App Pay
- Shinto Drip Gift Cards
- Crypto payments (300+ coins supported via NOWPayments, including Bitcoin & Ethereum)
Do you offer preorder items?
Some kami drops may be preorder. Shipping timelines will be noted on the product page.
General
Where is Shinto Drip based?
We operate out of North Carolina, fusing Japanese spiritual themes with U.S. streetwear energy.
How can I contact you?
Email us at [email protected].